Connect Hospitable to ChatGPT.
Ask your Hospitable bookings, guests, and calendar questions in plain English. This guide shows the self-serve path first, then explains when Axelrod is the managed option.
For Airbnb and short-term rental hosts running guest messaging and operations across OTAs in Hospitable.
By Axelrod Labs · Updated June 2026
Ask Hospitable operational questions without opening another dashboard.
Arrival board grouped by property with the booking channel for each guest.
Recent booking and modification list with check-in date, guest, and property.
Reservations flagged for incomplete guest contact details before arrival.
Reservation revenue totals per property and channel for the next two weeks.
ChatGPT uses a small private web connection to ask Hospitable read-only questions. You own that connection; it only talks to Hospitable when you ask ChatGPT something.
Connecting Hospitable to ChatGPT
Yes, when you keep it read-only. Your Hospitable Personal Access Token (PAT) stays in a private connection you control, not inside ChatGPT, and this setup only reads data; it cannot create, change, or cancel reservations. Remove the ChatGPT app and delete the private connection to revoke access at any time.
Three things: a paid ChatGPT plan with Developer mode (or custom MCP connectors) enabled, Hospitable admin access to obtain Hospitable Personal Access Token (PAT), and a free Cloudflare account for the private connection.
No. This guide sets up a read-only connection, so ChatGPT can answer questions about your Hospitable bookings, guests, and calendar but cannot modify anything.
Plan on about 45-90 minutes if your Hospitable Personal Access Token (PAT) is ready. It can take longer when Hospitable requires API approval, partner access, or workspace admin approval before ChatGPT can scan the connector.
Most common Hospitable issue: the token was created with too few read scopes, so reservation includes like guest, property, or financials come back empty. Hosts on the Essentials plan cannot use the public API and must upgrade to a paid plan (Host, Professional, or Mogul) before a token works.
Have these ready.
Budget about an hour for connector setup once credentials are ready. Add more time if you need API approval, partner access, or workspace admin approval.
Keep the first version boring and read-only.
Connect Hospitable to ChatGPT in 4 steps.
Get your Hospitable credentials
- Sign in at my.hospitable.com as the account owner or full-access admin, then open Apps (or Settings > Integrations) and select API access.
- On the Access tokens tab click Add new, name the token, and select read permissions only.
- Copy the token once and paste it as a Bearer credential; tokens expire after one year.
Set up the private connection
- Use a private Cloudflare Worker or managed setup path so PMS credentials stay outside ChatGPT.
- Paste your Hospitable Personal Access Token (PAT) into the prompted fields.
- Deploy the private connection and open the generated health page.
- Confirm it says Connected to Hospitable before continuing.
Add it to ChatGPT
- Open ChatGPT settings.
- Go to Apps, open Advanced settings, and enable Developer mode.
- Create a custom app from the remote server URL shown on the health page.
- Complete the OAuth authorization screen.
Try operational prompts
- Open a new chat and select the app from Developer mode.
- Start with arrivals, departures, missing guest details, and occupancy questions.
Start with operational questions, not vague chatbot prompts.
Expected result: ChatGPT should answer with specific Hospitable records: property names, reservation dates, guest fields it is allowed to read, and a clear note when data is missing.
Good for one property. Thin for a real portfolio.
ChatGPT can answer Hospitable questions. Axelrod turns the same booking data into morning briefs, guest-message drafts, cleaner handoffs, pricing nudges, and an approval queue across your stack.
Talk to AxelrodCheck Hospitable's current API docs before connecting anything.
PMS settings and API permissions change. Use these links to confirm the exact credential names in the account you are working with.
Hospitable issues first, generic OAuth issues second.
Hosts on the Essentials plan cannot use the public API and must upgrade to a paid plan (Host, Professional, or Mogul) before a token works.
Each include is gated by its own read scope; if reservations come back without guest, property, listing, or financial details, the token is missing that scope (property:read, listing:read, financials:read).
Most common Hospitable issue: the token was created with too few read scopes, so reservation includes like guest, property, or financials come back empty.
Developer mode is missing: confirm the ChatGPT account or workspace can create custom apps, and ask the workspace admin if the option is hidden.
OAuth popup blocked: allow popups for ChatGPT, then reconnect the app.
The app returns empty results: check that the PMS user or token can read all properties, reservations, and guests.
The app returns unauthorized: rotate the PMS credential, redeploy the private connection, then reconnect ChatGPT.