Axelrod Labs, Inc. Statement descriptor: AXELROD LABS, INC.
Responsible
Axelrod Labs Inc.
Terms
Information
Terms of service.
Last updated July 25, 2026
Who these terms are with
Axelrod Labs Inc., 1111B S Governors Ave, Suite 91018, Dover, DE 19904, United States. These terms cover this website and the Axelrod application, including any account you connect to it.
If you are a paying customer, your written agreement with us governs the service you bought. Where these terms and that agreement disagree, the agreement wins.
Connecting an account
Axelrod connects to systems a hotel already runs, such as a mailbox or a property management system. You connect an account by signing in to that provider and granting access. You may only connect accounts you are authorised to connect.
Access is granted through the provider and can be withdrawn there at any time, without asking us. Revoking it stops our access immediately.
What we do with a connected mailbox
When you connect a mailbox, we read the messages in it to recognise guest enquiries and prepare replies. Prepared replies are placed in that mailbox as drafts.
We do not send messages to guests on your behalf. A person on your team opens the draft, edits it if they want to, and sends it. Nothing reaches a guest without that step.
We do not write to your property management system. We read availability and rates and never change them.
Your responsibilities
You are responsible for the accuracy of what you send to guests, for the staff accounts you give access to, and for having the right to connect the systems you connect. Do not use Axelrod to send unlawful, misleading, or unsolicited messages.
Your data
Content from connected accounts belongs to you. We process it to run the service described above, as set out in our . We do not sell it, and we do not use one customer's data to serve another.
Availability and liability
We work to keep the service running and secure, but we provide it as it is and cannot guarantee uninterrupted or error free operation. Nothing in these terms limits liability that cannot be limited by law. Where a paid agreement is in place, the liability terms in that agreement apply.
Ending access
You can disconnect an account or stop using Axelrod at any time. We may suspend access if it is being used in a way that breaks these terms or puts other customers at risk, and we will tell you why.
Changes and contact
We may update these terms as the product changes, and the date above shows the last revision. Questions can be sent to adrian@axelrod.live.
Privacy
Information
Privacy.
Last updated June 3, 2026
Controller
Axelrod Labs Inc., 1111B S Governors Ave, Suite 91018, Dover, DE 19904, United States. Questions about this notice or your data can be sent to adrian@axelrod.live.
What we collect
If you contact us or submit the signup form, we collect the email address you provide and any context you choose to share with us. The signup form also sends basic page/source metadata so we can understand where the request came from.
Like most websites, our hosting and infrastructure providers may process technical data such as IP address, browser type, device information, requested URLs, timestamps, and server logs needed to deliver and secure the site.
Why we use it
We use contact and signup information to respond to inbound requests, understand whether Axelrod may be useful for an operation, and maintain a record of early customer conversations. We use technical data to operate, secure, debug, and improve the website.
Services
The site is hosted on Vercel and uses Vercel Insights and PostHog for aggregate website analytics. PostHog runs in cookieless mode and stores no identifiers on your device. Signup emails are delivered through Resend. Fonts are loaded through Google Fonts. If you follow a LinkedIn link, LinkedIn processes that visit under its own terms and privacy policy.
We do not use Google Analytics, advertising pixels, or sell personal information from this website.
Retention
We keep contact and signup information for as long as needed to respond and maintain the business relationship, generally up to 24 months unless a longer period is required for legal, security, or operational reasons. You can ask us to delete your information earlier.
Your rights
Depending on where you live, you may have the right to request access, correction, deletion, restriction, portability, or objection to certain processing of your personal data. You may also have the right to lodge a complaint with your local data protection authority.
